Last Updated: August 12, 2026
Welcome to the Manlyora FAQ. Below you can find answers to common questions about our products, orders, shipping, returns, refunds, and customer service.
1. What is Manlyora?
Manlyora is an online store specializing in practical home organization and storage solutions.
Our product categories include:
- Home Organization
- Kitchen Organization
- Everyday Storage
We focus on products designed to help make everyday spaces more organized, functional, and convenient.
2. Where does Manlyora ship?
Manlyora currently ships to customers within the United States only.
We do not currently offer international shipping.
3. Where are orders shipped from?
Orders are shipped from our U.S. fulfillment location in:
7360 Sunset Blvd
Los Angeles, CA 90046
United States
4. How long does it take to process my order?
Orders are generally processed within 1–2 business days after the order is placed.
Processing time does not include shipping transit time.
5. How long does shipping take?
After your order has been processed and shipped, the estimated shipping transit time is:
3–5 business days
Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
6. Which shipping carrier do you use?
We currently use FedEx for order delivery.
When tracking information is available, it will be provided after your order has been shipped.
7. How much does shipping cost?
Our standard shipping rates are:
Orders under $50: $5.99
Orders of $50 or more: Free shipping
The free shipping threshold is based on the eligible order subtotal before shipping charges and excludes applicable taxes.
8. Do you ship to PO Boxes?
No.
At this time, Manlyora does not ship to PO Box addresses.
Please provide a valid physical delivery address when placing your order.
9. Do you ship to APO or FPO addresses?
No.
Manlyora currently does not ship to APO/FPO addresses.
10. Can I change my shipping address after placing an order?
Please contact us as soon as possible if you entered an incorrect shipping address.
We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
11. How can I track my order?
Once your order has been shipped, tracking information may be provided to you.
You can use the tracking information to monitor your shipment through the applicable carrier.
Please allow some time for tracking information to become active after the carrier receives the package.
12. What should I do if my package is delayed?
If your package appears to be significantly delayed, please contact us at:
We will review the available shipment information and assist you with checking the status of your order.
13. What should I do if my package says delivered but I cannot find it?
First, please check:
- Around your delivery location
- With household members
- With neighbors
- With your property management office, if applicable
If you still cannot locate your package, contact us at support@manlyora.com so that we can review the shipment information and assist you.
14. What should I do if my product arrives damaged?
Please contact us as soon as possible if your product arrives damaged.
Please provide your order number and photographs of the damaged package or product when available.
Our customer service team will review the issue and provide instructions for the appropriate resolution.
Eligible returns related to damaged products are handled in accordance with our Return & Refund Policy.
15. What is your return policy?
Eligible products may be returned within 30 days of delivery.
For a standard return, the product generally needs to be:
- Unused
- In its original condition
- In its original packaging
- Returned with applicable original components and accessories
Please contact us before sending a product back.
For complete details, please review our Return & Refund Policy.
16. Is return shipping free?
Yes.
Manlyora covers return shipping costs for all eligible returns.
Please contact our customer service team before returning an item so that we can provide the appropriate return instructions.
17. Can I return a product that has been used?
Standard returns generally require the product to be unused and in its original condition.
However, if a product has a quality-related problem, please contact us. We will review the issue and determine whether the product qualifies for a return under our Return & Refund Policy.
18. What if I receive the wrong product?
If you receive an item that is different from what you ordered, please contact:
Please provide your order number and information about the incorrect item.
Our customer service team will review the issue and provide return instructions when appropriate.
Eligible returns for incorrect items are covered in accordance with our Return & Refund Policy.
19. What if my order is missing a part or accessory?
Please contact our customer service team if your order arrives with a missing part or accessory.
Where appropriate, we may arrange for the missing component or accessory to be shipped to you.
If the issue cannot be resolved by providing the missing component, you may be eligible for a refund in accordance with our Return & Refund Policy.
20. How long does a refund take?
Approved refunds are processed within 1 business day after the returned product has been reviewed and the refund has been approved.
Refunds are issued to the original payment method.
The time required for the funds to appear in your account may vary depending on your bank or payment provider.
21. Do you offer exchanges?
No.
Manlyora currently does not offer product exchanges.
If you need a different product, you may return an eligible item according to our Return & Refund Policy and place a new order separately.
22. Do you charge a restocking fee?
No.
Manlyora does not charge a restocking fee for eligible returns.
23. Do you have Final Sale products?
Manlyora currently does not designate products as Final Sale.
Unless otherwise stated on a product page, eligible products are subject to our standard Return & Refund Policy.
24. What payment methods do you accept?
We currently accept:
- Visa
- Mastercard
Available payment methods will be displayed during checkout.
25. What currency are your prices displayed in?
Our prices are displayed in U.S. dollars (USD).
26. How can I contact Manlyora?
You can contact our customer service team using the information below:
Email: support@manlyora.com
Phone: +1 (909) 897-6398
Business Hours: Monday–Friday, 9:00 AM–6:00 PM
Mailing / Business Address:
Manly Burger LLC
7360 Sunset Blvd
Los Angeles, CA 90046
United States
27. Where can I find your store policies?
You can find our policies through the links provided on our website, including:
- Return & Refund Policy
- Shipping Policy
- Privacy Policy
- Terms of Service
- Legal Notice
- Cookie Policy
We recommend reviewing the applicable policy before placing an order.